Shipping policy
Standard Returns Policy
If you are not satisfied with your purchase, you can return your items within 30 days ofreceipt free of charge. Returned item(s) will be refunded. Please note shipping charges wilnot be refunded.
The returns policy may vary during promotional periods, please check the terms &conditions of the promotion before placing your order.
For the return or exchange of slashess products purchased from any other authorizedretailer please contact your retailer directly
Returns Process (excluding Black Friday and other Promotion)
For all returns, please contact offical@tvtmall.com for your return label. Please quoteyour order number and the item that you would like to return and we will inform you of thenext steps upon receipt of your email.
Damaged ltems
If your items are received damaged, please send a photo with the damaged item alongwith your order number to offical@tvtmall.com with the subject line: DAMAGED. Thisshould be submitted within 14 days of receiving your order.
tems not receied
If you have not received your full order, please contact us at offical@tvtmall.com withthe subject line: MlSSlNG lTEM along with your order number.
If you are not satisfied with your purchase, you can return your items within 30 days ofreceipt free of charge. Returned item(s) will be refunded. Please note shipping charges wilnot be refunded.
The returns policy may vary during promotional periods, please check the terms &conditions of the promotion before placing your order.
For the return or exchange of slashess products purchased from any other authorizedretailer please contact your retailer directly
Returns Process (excluding Black Friday and other Promotion)
For all returns, please contact offical@tvtmall.com for your return label. Please quoteyour order number and the item that you would like to return and we will inform you of thenext steps upon receipt of your email.
Damaged ltems
If your items are received damaged, please send a photo with the damaged item alongwith your order number to offical@tvtmall.com with the subject line: DAMAGED. Thisshould be submitted within 14 days of receiving your order.
tems not receied
If you have not received your full order, please contact us at offical@tvtmall.com withthe subject line: MlSSlNG lTEM along with your order number.